FAQ

What does Reliant do?
Founded in 2005, Reliant provides retail and hospitality chains with a secure, cost-effective and central
Our patented Reliant Platform enables merchants to better deploy and manage applications, networks, and security controls at each location. The Reliant Platform offers:
- A centrally managed solution
- Comprehensive network security
- Greater levels of reliability
- An impressive return on investment
In addition to Reliant Platform, we offer professional services: Payment Strategy & Design, PCI Security & Compliance, and using
Our clients include many of the world’s foremost global retail brands in the specialty retail, luxury, restaurant
Reliant’s management team consists of leaders in the fields of networking, PCI compliance, POS and payment technology. Reliant has offices in New York City, Tallahassee, FL and a development center in Brazil.
What is the Reliant Platform?
Reliant Platform is a patented retail systems platform for merchants with distributed retail locations. Reliant Platform uses virtualization and a web-scale
This includes a number of key pieces of software infrastructure including a core
What services does Reliant provide?
Who are Reliant’s Customers
What can I do with Reliant Platform?
If you are a chain retailer or restaurant operator, Reliant Platform can be used to automate technology delivery in both your brick & mortar locations as well as in the cloud. This can include network functionality, security controls, and application delivery. Reliant Platform’s virtualization layer provides the ability to support both Windows and Linux applications on a single system with the additional ability to run individual applications
System deployment and management
How is the Reliant Platform deployed?
Reliant has developed a remote installation model for the in-store platform. The in-store platforms are shipped pre-configured for “Plug and Play” operation. Once the in-store platform is connected to the store network, whether it be MPLS, broadband, VSAT, WWAN or 4G, Reliant PLatform communicates with the Cloud and its configuration is automatically updated.
How is the Reliant Platform managed?
Reliant provides a
Our remote monitoring system provides alerts on a wide variety of system health, configuration and performance status events. The same tools that enable Reliant’s low-cost remote deployment model can be used to improve
How does Reliant provide support for its Reliant In-Store Platform installations?
What data-security features and controls does the Reliant Platform provide?
Reliant Platform comprehensively addresses each of the PCI Requirements to ensure that merchants are audit-ready.
- Firewall
- Logging
- Segmentation
- Wireless Security
- Intrusion Detection
- Vulnerability Scanning
- Systems Integrity
- Access Control
- VPN
- Compliance Management